AI for orders
The assistant replies in chat, understands requests and builds the order — you confirm from the dashboard.
ChatInBuy
Run your venue directly on WhatsApp
ChatInBuy uses AI to handle orders and WhatsApp Flows for native in-chat forms: bookings, takeaway and day-to-day operations on the channel your guests already use.
AI orders · WhatsApp Flows · Guided setup with our team
AI to manage orders Native WhatsApp Flows Support in Italian & English
Ecosystem
From message to order, with AI and Flows
WhatsApp Flows, AI assistant, floor and dashboard in one operating flow for your venue.
AI orders
Assistant that runs the order conversation
WhatsApp Flows
Native Meta forms in chat
WhatsApp Business
Primary channel for orders and bookings
Multi-store
From Professional: multiple locations on one account
Core features
Everything you need to sell with AI and WhatsApp Flows
From the in-chat assistant to native Meta forms, bookings and insights — clear and operational.
WhatsApp Flows
Native Meta forms in WhatsApp: menu, cart, takeaway, delivery and bookings with no external links.
Orders on WhatsApp
Guests message your number: conversation, Flow and confirmation stay in the same chat.
Live bookings
Date, time and guests via chat or Flow; you accept or decline from the dashboard.
Always-fresh menu
Prices, availability and dishes update instantly in chat and Flows.
Operations dashboard
AI orders, bookings and service status in one panel.
Useful insights
See what guests ask for and which dishes convert most.
Takeaway & delivery
Dedicated WhatsApp flows from request to pickup or delivery.
Flexible payments
Cash or Stripe: clear platform fees (€0.30 on confirm or 3% + Stripe fees).
Why ChatInBuy
Built for floor and kitchen teams
Fewer manual messages thanks to AI, more clarity with WhatsApp Flows: ChatInBuy as your venue OS.
AI that works in chat
Replies, guides the order and cuts messages you’d otherwise handle by hand.
Native WhatsApp Flows
Structured Meta in-app experience: clearer choices, fewer mistakes.
Operational control
You decide: confirmations, hours, availability and messages.
One channel, whole venue
WhatsApp, AI, Flows, menu and insights in the same platform.
How it works
Live in 3 steps
01
Activate ChatInBuy
Contact us: we connect WhatsApp and set up AI and Flows for your venue.
02
Configure menu and flows
Upload dishes and hours, then publish WhatsApp Flows from the dashboard.
03
Receive orders
AI runs the chat; you confirm orders and tables from the platform.
FAQ
Frequently asked questions
The most useful answers on AI, WhatsApp Flows and ChatInBuy setup.
How does AI work on orders?
The ChatInBuy assistant runs the WhatsApp conversation: it understands the request, suggests the menu and prepares the order. You stay in control and confirm from the dashboard.
What are WhatsApp Flows?
Native Meta modules inside WhatsApp (menus, forms, dish selection). With ChatInBuy you use them for takeaway, delivery and bookings without sending guests out of chat.
Does ChatInBuy replace WhatsApp Business?
No: it works with your venue WhatsApp number. Guests message there; you manage orders and bookings in ChatInBuy.
Do guests need to download an app?
No. They use WhatsApp as usual. You use the web dashboard.
Can I also manage table bookings?
Yes. Via chat or WhatsApp Flow: date, time and party size; you accept or decline from the platform.
How do I activate ChatInBuy?
Setup needs venue data and WhatsApp configuration: contact us, we’ll assess the setup together and guide you to go-live. It’s not one-click self-serve.