Operations analytics

Clear data to decide during service

With ChatInBuy you get one view of WhatsApp orders, menu, bookings and operations — without scattered spreadsheets.

Order & menu KPIs Peaks and time slots All in the dashboard
The point

From data to action, without wasting time

ChatInBuy analytics aren’t built for analysts: they’re built for owners and managers who decide while the venue is running.

See what’s happening on WhatsApp and on the floor, compare periods, and act on menu, shifts and organisation — from the same dashboard.

  • Orders and tickets in one reading
  • Clear service peaks and bookings
  • Useful insights on the digital menu
ChatInBuy operations analytics dashboard
A dashboard built for people who run the venue.
What you measure

Indicators for daily ops, not just reports

Numbers for floor, kitchen and chat: you know where to act right away.

  • Orders and sales trends

    Volumes, average ticket, channels and best-performing time slots.

  • Menu insights

    Most-viewed dishes and when guests browse the most.

  • Floor and bookings

    Confirmations, load and peaks to plan shifts and coverage.

  • WhatsApp orders

    A clear view of chat, Flows and confirmations in the platform.

  • Period comparison

    Compare days, weeks and promotions to see what works.

  • Operational reading

    Concise KPIs to decide in seconds — no Excel sheets.

How to use it

From monitoring to action

A simple loop: observe, understand, act.

  1. 01

    Watch the KPIs

    Open the dashboard and see orders, menu and bookings in real time.

  2. 02

    Spot the peaks

    Understand time slots, hot dishes and floor or chat load.

  3. 03

    Act on service

    Update menu, shifts or promotions where needed, immediately.

  4. 04

    Measure the result

    Compare periods and check whether your choices worked.

Who it’s for

For people who decide in food

OwnersFloor managersMulti-locationWhatsApp-first venues
  • One view of orders, menu and bookings
  • Built for decisions during service
  • Integrated in the ChatInBuy dashboard
Operations analytics

Want clear analytics for your venue?

We’ll show you how to read WhatsApp orders, menu and floor from the ChatInBuy dashboard.