FAQ

Frequently asked questions about ChatInBuy

Clear answers on WhatsApp, AI, Flows, menu, bookings and activating your venue.

WhatsApp and Flows AI on orders Support in Italian & English

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4 questions

How do I activate ChatInBuy for my venue?

Do I need a WhatsApp Business number already?

How long does it take to go live?

Is there a free trial?

4 questions

What are WhatsApp Flows in ChatInBuy?

Does the AI handle orders alone?

Do guests need to download an app?

Can I use the WhatsApp number I already have?

4 questions

Can I update prices and availability in real time?

How do I manage allergens and variants?

Can I hide sold-out dishes?

Is the menu only on WhatsApp?

3 questions

How do bookings arrive?

Can I confirm in real time?

Does it help reduce no-shows?

4 questions

Why isn’t there a fixed price list?

What does a typical solution include?

Are there Basic, Pro or Business plans?

How do I request a quote?

4 questions

Where can I contact support?

How fast do you reply?

Do you support activation?

Is data handled in a GDPR-aligned way?

Support

The ChatInBuy team can help with setup, quotes and operational support.